Want Job Alerts? Join UsWipro Walk-in Drive 2024 Hiring Freshers Details:
About Company:
Wipro Ltd. is a leading provider of benefits administration, Financial Solutions and cloud-based HR solutions. We enhance work and life through our service, technology and data.
As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Health Administration.
Role: Back End Operations- Processor
Shift timing- 5.30 pm to 3.30 am onwards ( fixed shift)/WO- Saturday/ Sunday
Work location: Olympia Tech Park
Work Experience – 0 -3.5years
Education – Only arts and Science Graduates ( 2020,2021,2022.2023)
Cab Drop- One-way transport
Job Summary
The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.
• Consulting Skills, Client Knowledge And Client Service:
• Prioritizes work as required in order to effectively respond to client needs
• Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion
• Ensures knowledge of client plan provisions and supporting documentation is current and updated
• Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets
• Participates & contributes in daily huddles and status meetings
• Ensures on-time and accurate delivery of all tasks as per Service Level Agreements
• Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence
• Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly
• Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities
• Creates/ updates SOP where and when required. Work with other supporting groups to enhance procedures and eliminate wastage.
Communication and Excellence:
· Excellent communication skills (Oral, written and listening ability).
Interview Process:
Logical Interview – GATE assessment will be scheduled in Office premises (20thFeb)
Managerial Interview( in PERSON Interview – )
Apply Before the link Expires.
Apply Link- Click Here to Apply