Want Job Alerts? Join UsZS Associates Recruitment 2025 Hiring Details:
About Company:
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS.
Job Profile: Technical Support Associate
Degree Required: B.E/B.Tech/B.Sc
Experience Required: Freshers
Salary/CTC: Best in Industry
Work Location: Bangalore
Job Description:
TECHNICAL SUPPORT ASSOCIATE
Technical Support Associates support the work activities of the Network Administrator, maintaining a user environment consisting of laptop and desktop computers running the standard suite of business applications.
What You’ll Do
- Configure computer hardware and software, as well as troubleshoot related problems.
- Complete some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management.
- IT team projects as assigned.
- Knowledge and experience with PC desktop support functions relative to laptop and desktop computers.
- Installation and configuration of business application software (i.e., MS Windows, Mac OS, Office 365 Suite including SharePoint and MS Teams.).
- Technical Support tools: Norton Ghost, VNC.
- Proficiency in PC hardware configuration, troubleshooting and maintenance.
- Experience with Microsoft Active Directory, Wireless Networking (client side), Collaboration tools like Zoom and MS teams.
- Fair knowledge on troubleshooting zoom rooms and infrastructure related to it.
- Experience in troubleshooting various forms of software problems (e.g., operating system and application programs).
What You’ll Bring
- BS/BE with record of high academic achievement
- A+ certification or Microsoft Certified Systems Administrator.
- Eagerness to contribute in a team-oriented environment.
- Ability to work methodically and analytically in a quantitative problem-solving environment.
- Excellent leadership, communication and organizational skills
- Strong customer service skills.
Apply Before the link Expires for ZS Associates Recruitment 2025 Hiring.
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Note: Shortlisted candidates will receive an email/call for the further interview process.